Circle E Candles - Help - Payment Options

Shipping Costs & Times

Delivery Location	Purchase Amount $0 - $100.00	Purchase Amount Over $100.00
Mexico and Canada	$85	$85
Contiguous 48 states	$15.95	FREE
Armed Forces Americas (AA) Armed Forces Outside Americas (AE) Alaska Armed Forces Pacific (AP) Guam Hawaii Puerto Rico	$85.00	$75.00
International Orders	Please call (866) 990-4478 for shipping rates

Sorry, we cannot ship to P.O. Box addresses (UPS will not ship to a P.O. Box)

All orders are processed within one to two business days. We process orders that are placed on the weekends and on holidays on the following business day. During the holiday season, processing may take up to four business days.

We use standard UPS shipping to deliver your products, therefore we cannot ship to P.O. boxes. After the order has been processed, packaged and shipped from our warehouse, it can take anywhere from one to six business days before you will receive it. However, incomplete or incorrect addresses may result in longer delivery times and possible charges for redelivery. Please see the UPS map below to determine how long your order will take to be shipped from Fredericksburg, Texas to your continental U.S. location:

Time estimates excludes military addresses (APO/FPO), which are shipped via US mail.

To ship outside of the United States please call (866) 990-4478, Monday through Friday 8:00 a.m. - 5:00 p.m. CST to place your order.

If you believe there is a problem with your order or you simply still have questions, please call (866) 990-4478, Monday through Friday 8:00 a.m. - 5:00 p.m. CST. Be sure to have your order confirmation number and the name under which the order was placed available.

Payment Options Frequently Asked Questions

Open All

: How does one redeem a Gift Certificate?; We offer four easy ways:

1. By logging on to the Circle E Candles website at www.circleecandles.com.

2. By calling (866) 990-4478 with a gift certificate number and complete order form.

3. By Faxing (830) 990-4479 with a gift certificate number and complete order form.

4. By printing the completed Cart page on this web site. Simply browse our online catalog, place items in your cart and when your selection is complete print out the cart page. Then Fax or Mail us the printout along with your gift certificate.

x close

: When will my credit card be charged?; Your credit card will be billed when the order is placed. For the best possible service, include your daytime telephone number in case there are any issues concerning your order.
x close

: Is my credit card safe?; All your credit card transactions on this site are safe. Learn more by visiting our Safe Shopping section.
x close

: What credit cards do you accept?; We accept Visa, MasterCard, Discover and American Express.
x close

: I don't want to pay by credit card. Can I purchase your candles by check?; If you choose to pay by check or money order, you will need to fax, mail or call in your order.
x close

: Whom do I contact if I have a question?; Call us at (866) 990-4478, Monday through Friday 8:00 a.m. - 5:00 p.m. CST.
x close

Open All

Contact Us