Damaged Products
If items arrived damaged, incorrect, or incomplete, please call 866-990-4478 or email customerservice@circleecandles.com. Please provide the order number (if applicable) and the product information when you call or in your email.
Missing Orders
If you have not yet received an order. Please call 866-990-4478 or email customerservice@circleecandles.com. Please provide the order number (if applicable) and the product information when you call or in your email.
Defective Products
If you receive a defective product. Please email photos of the front, top, and sides of the candle as well as a description of the issue, order number (if applicable), fragrance name, and candle size to customerservice@circleecandles.com.
Exchanges
If the product is unused and you would like to return or exchange it, please keep all shipping materials and contact us at 866-990-4478 or email customerservice@circleecandles.com. Please provide the order number (if applicable) and the product information when you call or in your email.
